Replacement programs associated with warranties are the fastest and usually the easiest and fastest way to get back up and running if a projector has a warranty issue. The Road Service replacement program ships out a replacement next business day, if you don’t call in too late in the afternoon. That’s fast! Epson pays freight for your replacement and to return your original projector with the issue.
Bottom Line on this Epson projector’s warranty: Overall, the warranty and support program has to be considered well above average. There are a couple of companies with three year warranty programs with first year replacement, one competitor even offers 3 year warranty with 3 years of replacement program.
That said, there are plenty of standard one, two, and three year warranties without any sort of replacement or loaner program, where turn-around can take a number of days, even weeks. Let’s just say that the Epson Brightlink Pro 1430Wi comes with one of the best warranties available. Epson’s phone lines put users directly in touch with projector support people without going through intermediaries. The wait is rarely more than a minute or two.
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